Lavendaire Inc.

Order Issues 3

• Can I change my order? (Add, remove, or change items)
• Can I change my address? / I made a mistake on my address.
• Can you add a personal note to my order?

Shipping & Delivery 8

• How do I track my order?
• How long does shipping take?
• Are shipping times or delivery dates guaranteed?
• How much is shipping?
• Can I ship my order to different addresses?

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International Shipping 2

• Do you ship internationally?
• Do I have to pay customs fees or import tax?

Payment Methods 1

• What payment methods do you accept?

Shop Pay Installments 4

• How does Shop Pay Installments work?
• What payment methods are accepted for Shop Pay Installments?
• Are there late fees for Shop Pay Installments?
• How do I change the card I use as my automatic payment method for Shop Pay Installments?

Cryptocurrency 5

• How do I pay with cryptocurrency?
• Is cryptocurrency safe?
• What cryptocurrencies do you accept?
• How do refunds work with cryptocurrency?
• What is Coinbase Commerce?

Artist of Life Workbook 6

• Will you be restocking the Artist of Life Workbooks?
• Can the Artist of Life Workbook be used as a planner?
• Do I have to start the Artist of Life Workbook at the beginning of the year?
• How do I fill out the digital Artist of Life Workbook?
• Are there any differences between the print and digital versions of the Artist of Life Workbook?

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Daily Planner 3

• Is there a digital version of the Daily Planner?
• Are there weekly or monthly pages in the Daily Planner?
• How long does the Daily Planner last?

Weekly Reset Planner 2

• How long does the Weekly Reset Planner last?
• Is there a digital version of the Weekly Reset Planner?

Artist of Life Loungewear 3

• Do I have to buy both parts of the Artist of Life Lounge Set?
• Will you be offering more sizes of the Artist of Life Lounge Set?
• What do you mean by "Made ethically & locally in LA" for the Artist of Life Lounge Set?

Returns 3

• What is your return policy?
• What's the return process?
• I received the wrong item(s). What should I do?

Exchanges, Defects & Damages 2

• I ordered the wrong color/size. Can I exchange it?
• My item arrived damaged/defective. What should I do?

Rewards 13

• How do rewards work?
• How do I earn rewards points?
• How do I redeem my rewards points?
• How do I check my rewards point balance?
• Do rewards points or codes expire?

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Referrals 2

• How do referrals work?
• Is there a limit to how many referrals I can make?

Gifts & Gift Cards 2

• How do gift cards work?
• I'm ordering a gift. Will the recipient see pricing information?

Coupons & Discounts 2

• How do coupon codes work?
• Do you offer bulk discounts?

Lavendaire Ambassadors 2

• Do you have an affiliate / ambassador program?
• How does the ambassador program work?