Rewards

How do rewards work?
You can earn points ("Lavi Love Tokens") every time you shop with us, then use the points to receive discounts on future purchases.
Thu, 2 Sep, 2021 at 3:25 PM
How do I earn rewards points?
You can earn points by taking any of the following actions: Create a shop account — 100 Love Tokens Follow us on Instagram — 50 Love Tokens Celebrate a ...
Sat, 9 Apr, 2022 at 12:40 PM
How do I redeem my rewards points?
While logged into your shop account, open the Rewards panel. In "All rewards", select "Redeem" to use your points. If you don't ...
Sat, 9 Apr, 2022 at 12:56 PM
How do I check my rewards point balance?
You can check your available points or rewards anytime by opening the Rewards Panel and logging into your account.
Sat, 9 Apr, 2022 at 12:43 PM
Do rewards points or codes expire?
Currently, points and codes (starting with TOKEN) do not expire. If we change this policy in the future, we'll let you know via email as soon as possible!
Sat, 9 Apr, 2022 at 12:44 PM
Can I combine rewards points with an additional coupon code?
Only one discount may be applied per order. If you decide to use points, you cannot also use an additional coupon code, or vice versa. Rewards codes wil...
Sat, 9 Apr, 2022 at 12:44 PM
Do I get sign-up rewards points if I already have an account?
Sign-up points can only be assigned to accounts created after the start of the program in Sept 2021.
Sat, 9 Apr, 2022 at 12:45 PM
Can I earn rewards points on actions I took before creating my account?
Points can only be earned on actions taken after creating your account. Orders placed before creating your account or before the creation of the Rewards...
Sat, 9 Apr, 2022 at 12:46 PM
How do birthday rewards work?
In order to receive your birthday rewards, you must enter your birthday information at least 30 days prior to your birthday. If you enter your birthday info...
Thu, 2 Sep, 2021 at 3:28 PM
What happens to my rewards points if I return my order?
If your order is returned following our Returns & Exchanges policy, the appropriate amount of points used to redeem the discount will be assigned back i...
Wed, 22 Sep, 2021 at 1:22 PM