Shipping & Delivery

How do I track my order?
When your order is ready to be shipped, you'll receive a shipment confirmation email containing your tracking number and a tracking link. You can al...
Thu, 9 Sep, 2021 at 1:49 PM
How long does shipping take?
Orders require up to 1-2 business days for processing, then delivery estimates apply. We ship from California on business days: Monday-Friday PST.  ...
Tue, 22 Feb, 2022 at 4:32 PM
Are shipping times or delivery dates guaranteed?
We’re experiencing significant shipping delays due to carriers facing increased volume and continued COVID-19 service impacts. Unfortunately, these conditio...
Thu, 18 Nov, 2021 at 3:50 PM
How much is shipping?
Shipping costs are calculated at checkout. Rates are based on order weight and location. Free shipping within the US only, on orders $90 and over. T...
Mon, 3 Jan, 2022 at 7:23 AM
Can I ship my order to different addresses?
We can only accept one shipping address per order at checkout. If you'd like to have items shipped to multiple addresses, a separate order would be ...
Fri, 5 Nov, 2021 at 4:34 PM
I think my order is lost. What should I do?
  If you do not see an update on your tracking information for more than 8 business days, please contact the carrier to inquire about your package.  USPS...
Tue, 9 Nov, 2021 at 7:33 AM
My package is missing an item. What should I do?
If you receive your package and find that an item(s) is missing, email care@lavendaire.com with "Missing Item" in the subject line. Please include...
Thu, 7 Oct, 2021 at 11:11 AM
My tracking says "Delivered", but I can't find my package.
If you receive a notice that your package has been delivered, but you can't find it at your door or in your mailbox, it's possible the carrier prema...
Thu, 7 Oct, 2021 at 11:13 AM