Returns

All return requests are subject to our Returns Policy. 

For approved return requests, we will confirm the desired destination address to deposit your funds before processing your refund. We are not able to cancel refunds, so we must receive the correct destination address before proceeding. The address must be in the same currency in which your original transaction was paid.

Cancellations

Cancellation can only occur before an order is processed for shipment. Once an order is processed for shipment, we're unable to cancel it.

For cancelled orders, we will confirm the desired destination address to deposit your funds before processing your refund. We are not able to cancel refunds, so we must receive the correct destination address before proceeding. The address must be in the same currency in which your original transaction was paid.